Questions about products, delivery and returns
Answers based on the information and policies you publish, on your website and Instagram, around the clock.
AI assistant for online stores
Customers ask about sizes, stock, delivery and returns, often outside working hours. The assistant answers based on your public policies, while you deal with orders.
What the assistant takes over
What RedPal can do for online stores.
Requests for large orders
For bulk orders or corporate gifts the assistant collects the details and emails you the request.
Quotes
From a few lines we prepare a clear quote for business customers, which you check before it reaches them.
Posts and reels for products
Post ideas and short reels about new products, offers and seasonal collections.
In practice
A typical conversation.
Customer: How long does delivery take, and can I return the item if it does not fit?
RedPal assistant: Delivery takes as stated in the store's policy, and returns are possible within the period shown on the website. I can explain the steps; for a specific order please write to our contact address.
Illustrative example; the texts are adapted to your business, your services and your prices.
What you get
Everything you need, explained in plain language.
- An assistant on your website, Instagram or WhatsApp, in Romanian and English, around the clock
- Bookings with email confirmation, a reminder 24 hours before and a calendar invite
- Quotes and invoices prepared from a few lines, which you check
- Review requests after each visit
- Optional: a business website and social media content (post ideas and reels)
Public prices: assistant from 1.900 lei setup and 490 lei per month (Starter), business website 4.499 lei one-time and 99 lei per month. Monthly plans can be stopped at any time, with no notice period. Prices are indicative; the final offer is the one confirmed in writing.
Questions about this solution.
Does the assistant process payments or access customer accounts?
No. It does not process payments and has no access to customer accounts or orders; it only answers with public information.
Does it work with any store platform?
The assistant is placed on your website or Instagram. We settle the technical details in the free call.
How long until the assistant is ready?
Usually within a few days after the first call, once we have your common questions, prices and opening hours. We test it with real questions before it goes live.
Other industries
Tell us about your business.
In 30 free minutes we will show you what can be automated first.
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