Questions, answered.
Can't find yours? Ask the chat bubble or write to [email protected].
Do I need to be technical?
Not at all. We set everything up and explain it in plain language. If you can send a message, you can use your assistant.
How long does setup take?
Most Starter and Growth setups are live within a few days after our first call, once we have your questions, prices and opening hours.
Will the assistant speak Romanian?
Yes. It answers in Romanian or English depending on how your customer writes. We test it with real questions before it goes live.
What if the assistant does not know the answer?
It says so honestly and offers to pass the message to you. It is built to avoid inventing prices or promises.
Which tools can it connect to?
Typically your website, Instagram, WhatsApp, email and Google Calendar. If you use something else, ask us during the free call.
Is my customers' data safe?
We collect only what is needed, store it with reputable providers and never sell it. See our Privacy Policy for details.
Are there long contracts?
No. You pay the setup once, then a monthly fee that you can stop at any time, with no notice period and no penalty. Nothing more is charged, and the service stays active until the end of the month you already paid for.
How do I start?
Book the free 30-minute call. You explain what drains your week, and we tell you what is worth automating first.
Can someone fill my calendar with fake bookings?
No. Every booking has to be confirmed by email before it goes into your calendar, unconfirmed slots are released after 30 minutes, and one email address can hold at most 3 active bookings. Customers get a reminder 24 hours before.
What counts as a conversation in the plans?
One conversation is one chat between a customer and your assistant, from the greeting to the end, however many messages it has. The monthly numbers in the plans refer to that.
Get your hours back.
Tell us what eats your week. The RedPal team will show you, in 30 free minutes, what can be automated first.
Choose your free slotFree · 30 minutes · No obligation